Frequently Asked Questions
No, prices listed are for the items only. Items that can be set up and torn down will prompt you (tables, chairs, pop up tents) - at this point you can add select set up and tear down option or decline it. Set up and tear down is a flat rate in almost all cases $2 for tables (includes set up and tear down / $1.00 for chairs (includes set up and tear down); some cases where contacting us would help as there might be an additional fee - off map dirt roads, event set up is not close to a road or road access (mountains/parks), late night pick ups etc. The travel fee listed includes both the delivery and pick up. Marquee Tent pricing listed includes set up and tear down by PLR staff -
We do not offer set up of table settings, linen, or general decor items.
We do not offer set up of table settings, linen, or general decor items.
Pick a date and time, the time should be the time you want PLR to arrive, keep in mind on busy days arrival might be earlier than specified - please make a note in customer comments if delivery time is very specific (ie if you aren't allowed access to the venue until a certain time, parks, etc.). Proceed to select products, quantities, choose whether you need set up and tear down, fill in your event information, add helpful comments, and check out. Simple. Please keep in mind that your order is only active and items are only reserved after you checkout and reservations are paid for - QUOTES do not reserve rentals or delivery windows. You will receive an email confirmation along with a digital contract - feel free to sign digitally at time of purchase or at the time of the event. Expect a call/text 30 minutes before delivery when the guys are on their way!
Booking windows are 24 hours, 48 hours, 72 hours ect -
Bookings are subject to product availability. Once you are firm on your date, reserve your rental items. This will secure the rentals that you have chosen for your event. We ask that after you book quantities don't change more than 20% in either direction (up or down) - Summer weekends book up fast, we recommend getting a minium order and adding on. Thank you.
Booking windows are 24 hours, 48 hours, 72 hours ect -
Bookings are subject to product availability. Once you are firm on your date, reserve your rental items. This will secure the rentals that you have chosen for your event. We ask that after you book quantities don't change more than 20% in either direction (up or down) - Summer weekends book up fast, we recommend getting a minium order and adding on. Thank you.
Our site is live - if you can add items to your cart with the specified day / times - it's avaliable.
Please note your cart will clear after 30 minutes if you have not checked out - this allows for others to book rentals.
If you would like to think on the pricing - the best way is to complete all the screens (customer information, event information) and the last screen you can select "send quote" instead of entering payment information. This will save all your info without the need to keep creating new carts.
Need help - email is best office@partyliferents.com
Thank you!
Please note your cart will clear after 30 minutes if you have not checked out - this allows for others to book rentals.
If you would like to think on the pricing - the best way is to complete all the screens (customer information, event information) and the last screen you can select "send quote" instead of entering payment information. This will save all your info without the need to keep creating new carts.
Need help - email is best office@partyliferents.com
Thank you!
Rentals arrive fairly close to the "booked" time - the exception to this is if customer selects "flexible" delivery on the event information page. On high volume days we will reach out if rentals need to be delivered the day prior.
We can arrange for an after hours pick up for an additional fee - you can search for "late night" and add a late night pick up to your order. This can be anytime between 5pm and 12am, email us the time you need the rentals picked up and you will have an updated order confirmation with the specified "late night" time. Or you can always email us and we can add the late night pick up - thank you!
We can arrange for an after hours pick up for an additional fee - you can search for "late night" and add a late night pick up to your order. This can be anytime between 5pm and 12am, email us the time you need the rentals picked up and you will have an updated order confirmation with the specified "late night" time. Or you can always email us and we can add the late night pick up - thank you!
Yes, we use a linen service that cleans, presses, and bags the linen -
Either you or someone else can pick up your order. Please pick up rentals from the north side of the building - there is large garage door and a "Party Life Rents" will call sign.
If office staff is unavaliable or on the phone - please feel free to leave rentals in the back, with either a note or a text that drop off has been made 303.319.4901 - thank you.
Either you or someone else can pick up your order. Please pick up rentals from the north side of the building - there is large garage door and a "Party Life Rents" will call sign.
If office staff is unavaliable or on the phone - please feel free to leave rentals in the back, with either a note or a text that drop off has been made 303.319.4901 - thank you.
There is a fee for same day tear down without notice, but we understand situations arise. If you decide you need set up and tear down after placing an order, feel free to email us at Office@PartyLifeRents.com and we will add it on for you.
We love setting up at parks but most parks do require some form of reservations and permits. We only handle the rental aspect. The customer will need to take care of the park accommodations and have an understanding of what is permitted. If your event is past 5pm, there is an additional after hours pick up fee. We are limiting the number of parks we do per weekend - please reach out via email to see if we can accomidate your rental needs.
If you have missing or damaged items upon return, you will be informed as soon as possible after your event. If any missing items can be located after the event, we ask that you try to return them within 48 hours. You will be charged the full replacement cost for any items that cannot be located and all damaged / broken items less the damage waiver fee. Please see Damage Waiver information below.
We do ask that you check your confirmations for accuracy, if you are in fact missing something please let us know when the driver is there. If we are able to get you the missing items we will - if the guys don't have extras loaded on the truck or we can't get out there before your event - a refund of the items will be processed.
We do ask that you check your confirmations for accuracy, if you are in fact missing something please let us know when the driver is there. If we are able to get you the missing items we will - if the guys don't have extras loaded on the truck or we can't get out there before your event - a refund of the items will be processed.
Reductions in quantities of up to 20% of the original number can be made without penalty no later than 30 days prior to your event. Reductions in quantities greater than 20% and/or reductions of any amount made within 14 days of your event are subject to a penalty of 50% of the total rental rate of the cancelled item(s) plus taxes.
Cancellations can be made 14 days (tables and chairs) and 30 days (marquee tents) prior to your event for a full refund less the damage waiver fee. Cancellations within 14 and 30 days of the event will receive a rain check. Rain checks can be used as a dollar amount for any future event up to 365 days from the original event date.
Cancellations can be made 14 days (tables and chairs) and 30 days (marquee tents) prior to your event for a full refund less the damage waiver fee. Cancellations within 14 and 30 days of the event will receive a rain check. Rain checks can be used as a dollar amount for any future event up to 365 days from the original event date.
We wash all dishes, glassware and linen upon return. We do ask that you scrape the plates free of any large food items and empty the glasses. Dinnerware should be returned "dishwasher ready".
We ask that you do not wash any linens.
Most food stains will not incur extra cleaning charges. There will be an extra cleaning charge for any wax, excessive grease, ink and/or hard to remove stains. We will charge a replacement fee for any linen that has burn and/or staple holes, mildew, permanent stains, and any missing linen or laundry bags. Please do not attempt to launder any linens on your own as this may cause any stains to become permanent.
We ask that you do not wash any linens.
Most food stains will not incur extra cleaning charges. There will be an extra cleaning charge for any wax, excessive grease, ink and/or hard to remove stains. We will charge a replacement fee for any linen that has burn and/or staple holes, mildew, permanent stains, and any missing linen or laundry bags. Please do not attempt to launder any linens on your own as this may cause any stains to become permanent.
Just add items to cart and city list with populate - once you select Denver, Aurora, ect a delivery fee will populate in your cart. Delivery Fees are flat - there is no minium or maxium.
Customer pick up is better for you - sure, just select customer pick up when adding items to cart.
Customer pick up is better for you - sure, just select customer pick up when adding items to cart.
Check out our items, all tables list the number of people that can be seated and the dimensions of the items. Additional items can be added to order as long as the items are available. These items will be billed separately and you will get an updated receipt.
Parties are often fluid and hard to plan for - we recommend getting a minimum order to cover you bases - as RSVP's come in please update us, it's easier to add 10 chairs last minute than trying to book a party for 60 last minute - thank you.
Parties are often fluid and hard to plan for - we recommend getting a minimum order to cover you bases - as RSVP's come in please update us, it's easier to add 10 chairs last minute than trying to book a party for 60 last minute - thank you.
Please email us for the fastest response - upon updated rental contract a new email confirmation will be sent - Office@PartyLifeRents.com
Yes. There is a link in your receipt once you've ordered or you may contact our office.
You (the customer) are responsible for returning rental items in the same condition in which they were received, except for ordinary wear and tear. You are liable for the replacement cost of damaged or lost items. The Damage Waiver is mandatory with this rental transaction to protect you from damage due to accidental breakage. No loss of any type will be covered.
The Damage Waiver is available for a fee of 5 percent of your total rental order. Customer is responsible for all charges relating to loss or damage to rental items under any circumstance. The damage waiver is not a refundable item.
Orders totaling up to $400.00 will be eligible for coverage of up to twenty-five percent of the total rental cost. Any damage over twenty-five percent of the total order will be charged at fifty percent of replacement costs.
Orders totaling more than $400.00 are eligible for coverage of the first $100.00 of replacement value. Any damage over $100.00 will be charged at fifty percent of replacement costs.
What the damage waiver IS:
Waives you of liability for rented items that are returned damaged due to an accident. You must return all broken or damaged items and other such evidence that we may reasonably require.
Is secondary to your own insurance. Some homeowner and business insurance may cover you for damage to rented items in the event of a sizable claim.
What the damage waiver is NOT:
Coverage for damage due to neglect, abuse or misuse. If deemed necessary by the rental company, you agree to furnish a police report upon their request.
Coverage for loss.
Specific circumstances NOT covered by the damage waiver:
Any type of loss of rented items or accessory equipment.
Overloading or exceeding the rated capacity of equipment.
Use of electrical current provided by other than an electric utility.
Operation/use of equipment in a manner different from its intended purpose, or damage resulting from neglect and/or abuse.
Tampering with items or equipment that we have installed such as tents, dance floors or staging.
Tampering with gas or electric appliances.
Any loss of linen, linen bags, or other fabrics.
Any damage rendering the linen un-rentable such as (but not limited to): burns, tears, permanent stains, etc.
You (the customer) are responsible for returning rental items in the same condition in which they were received, except for ordinary wear and tear. You are liable for the replacement cost of damaged or lost items. The Damage Waiver is mandatory with this rental transaction to protect you from damage due to accidental breakage. No loss of any type will be covered.
The Damage Waiver is available for a fee of 5 percent of your total rental order. Customer is responsible for all charges relating to loss or damage to rental items under any circumstance. The damage waiver is not a refundable item.
Orders totaling up to $400.00 will be eligible for coverage of up to twenty-five percent of the total rental cost. Any damage over twenty-five percent of the total order will be charged at fifty percent of replacement costs.
Orders totaling more than $400.00 are eligible for coverage of the first $100.00 of replacement value. Any damage over $100.00 will be charged at fifty percent of replacement costs.
What the damage waiver IS:
Waives you of liability for rented items that are returned damaged due to an accident. You must return all broken or damaged items and other such evidence that we may reasonably require.
Is secondary to your own insurance. Some homeowner and business insurance may cover you for damage to rented items in the event of a sizable claim.
What the damage waiver is NOT:
Coverage for damage due to neglect, abuse or misuse. If deemed necessary by the rental company, you agree to furnish a police report upon their request.
Coverage for loss.
Specific circumstances NOT covered by the damage waiver:
Any type of loss of rented items or accessory equipment.
Overloading or exceeding the rated capacity of equipment.
Use of electrical current provided by other than an electric utility.
Operation/use of equipment in a manner different from its intended purpose, or damage resulting from neglect and/or abuse.
Tampering with items or equipment that we have installed such as tents, dance floors or staging.
Tampering with gas or electric appliances.
Any loss of linen, linen bags, or other fabrics.
Any damage rendering the linen un-rentable such as (but not limited to): burns, tears, permanent stains, etc.
Because we use a routing system we aren't able to break of deliveries - it's either a full delivery, meaning PLR delivers and picks up the items or it's a customer pick up/ customer return. Thank you -